We create Acumatica Automations

Business Events screen
Can be on schedular basics or on event(like field change basics).
Can send email, sms, change fields

Can set up schedulers on standard screens or create new one if business needs require

We create custom screens with automations as needed by customer business processes

All this automations alocated in customization project on screen

Can use standard data providers or create custom

You can configure actions on Generic Inquiry. We're happy to guide you. For one of our customer we created custom buttons to generate specific export files from GI.